Hannah Perry
Those who earn this badge will have learned that listening is the most critical skill you can have in today's business world. Learn that effective communication involves both speaking and actively listening. By setting aside your agenda and ego, you can be fully present and truly understand what others are saying. Connect better with your peers, colleagues, bosses, and significant others.
Skills / Knowledge
- Parking your ego and agenda
- Discuss the variety of distractions that hamper our listening abilities.
- Demonstrate the Yes And approach to active listening.
- Contrast “listening to respond” versus “listening to understand.”
- Describe the improv skills of active listening
Issued on
September 28, 2023
Expires on
Does not expire